Introduction: The “Forgot Password” Panic
Hello, and a very warm welcome to Fiknow!
It is the 2nd or 5th of the month. Your loan EMI date is here. Usually, the money gets cut automatically from your bank (Auto-Debit). But this month, something went wrong.
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Maybe your bank balance was low yesterday.
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Maybe the auto-debit “bounced.”
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Or maybe you just want to pay an overdue EMI quickly to avoid a penalty.
You go to the Bajaj Finserv website. You click “Login.” And then… you realize you forgot your password. Or the OTP is not coming to your old mobile number.
Panic starts. “If I don’t pay today, I will be charged a late fee! My CIBIL score will drop!”
Relax. We have good news. You do NOT need to log in to pay your EMI. You do NOT need your password. You do NOT need your Customer ID.
All you need is your Loan Account Number.
There are 4 simple, fast, and 100% safe ways to pay your Bajaj Finserv loan as a “Guest User.” You can do it from your phone in 2 minutes.
This is your complete, A-to-Z guide. We will explain every method step-by-step.
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Method 1: The Official “Quick Pay” Link (Fastest).
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Method 2: Using UPI Apps (Google Pay, PhonePe, Paytm).
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Method 3: Direct Bank Transfer (NEFT/RTGS) using a special code.
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Method 4: The Offline Way (if internet is not working).
A Very Important Note (Disclaimer): We at
fiknow.comare here to give you knowledge. This article is for information only. We are not Bajaj Finserv. Please check the official Bajaj portal for the latest account details before making a large transfer.
Ready to clear your dues instantly? Let’s begin.
Part 1: When Should You Use These “No Login” Methods?
Before we start, you must understand when to use these manual payments. Most Bajaj loans are set up for Auto-Debit (NACH/ECS). This means the money cuts automatically.
Use these “No Login” methods ONLY if:
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Missed EMI: Your auto-debit failed (bounced) because of low balance, and you want to pay immediately to avoid late fees.
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Overdue Payment: You are late by a few days and want to clear the debt.
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Advance EMI: You want to pay next month’s EMI in advance (e.g., you have extra cash now).
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Paying for Others: You want to pay the EMI for your father, mother, or spouse who doesn’t know how to use the app.
Warning: If your auto-debit is active and scheduled for tomorrow, do not make a manual payment today. You might end up paying double! Check your bank balance first.
Part 2: Method 1 – The “Quick Pay” Link (Official Website)
This is the most direct way. Bajaj Finserv has a special page just for people who forgot their login details.
Step-by-Step Guide:
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Go to the Website: Open Google Chrome on your mobile or laptop.
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Search: Type “Bajaj Finserv Online Payment” or visit the official link:
https://www.bajajfinserv.in/bajaj-payment-online. -
Select Payment: You will see a list of billers. Look for “Loan Repayment” or “Missed EMI Payment.”
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Enter Details: It will ask for only one thing:
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Loan Account Number: (e.g., L40012345678). You can find this in your old SMS or email.
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OR Mobile Number: The one registered with the loan.
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OTP Verification: You might get an OTP on your mobile. Enter it.
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See Your Due: The screen will show you exactly how much is pending.
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“Overdue Amount: ₹5,400”
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Pay: Click “Pay Now.” You can use your Debit Card, Net Banking, or UPI to pay.
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Receipt: Once paid, you will get a “Success” message and a Transaction ID. Take a screenshot! This is your proof.
Why use this? It is the official source. The payment updates instantly in their system.
Part 3: Method 2 – UPI Apps (Google Pay, PhonePe, Paytm)
This is the easiest method for most Indians. You use these apps every day. Why not use them to pay your loan? You don’t need to log in to Bajaj. You just need your Loan Number.
Option A: Paying via Google Pay (GPay)
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Open Google Pay.
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Scroll down to the “Bills, Recharges and More” section.
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Tap on “See All” > “Finance & Taxes” > “Loan Repayment.”
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Search for “Bajaj Finance.” (Be careful, select the correct one: “Bajaj Finance Ltd”).
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Enter Account Number: Type your Loan Account Number (e.g., L459…).
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Link Account: Tap “Link Account.” GPay will fetch your name and due amount automatically.
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Safety Check: If the name shown is correct (e.g., “Rahul Kumar”), then proceed. If the name is wrong, stop! You typed the wrong number.
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Pay: Click “Pay Bill” and enter your UPI PIN. Done!
Option B: Paying via PhonePe
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Open PhonePe.
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Under “Recharge & Pay Bills,” tap on “Loan Repayment.”
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Search for “Bajaj Finance Ltd.”
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Enter your Loan Account Number.
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Click “Confirm.”
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PhonePe will show you the “Bill Amount” (your EMI).
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Click “Pay Bill.”
Option C: Paying via Paytm
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Open Paytm.
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Search for “Loan Repayment” in the search bar.
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Select “Pay Loan EMI.”
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Select Lender: “Bajaj Finance Limited.”
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Enter Loan Account Number.
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Click “Get Payable Amount.”
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Pay using your Paytm Wallet or UPI.
Why use UPI? It is super fast, and you get a clear record in your app history.
Part 4: Method 3 – NEFT / RTGS (The “Direct Bank” Way)
This is the method for “Pro” users. If you don’t use UPI apps, or if you want to make a very large payment (e.g., ₹2 Lakhs foreclosure), you can do a direct Bank Transfer.
Since you cannot log in to see the account details, you can use the Standard Virtual Account Format that Bajaj Finserv uses for collections.
The “Magic” Account Details: To pay directly, you need to add Bajaj Finance as a “Beneficiary” in your Net Banking.
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Beneficiary Name: Bajaj Finance Limited
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Bank Name: IndusInd Bank
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Branch: Nariman Point, Mumbai (This is the central collection hub).
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Account Type: Current Account
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IFSC Code: INDB0000006
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Account Number:
ZBFLCT+[Your Loan Account Number]
Let’s explain the Account Number: It is a virtual number. It is a combination of a code (ZBFLCT) and your unique Loan Number.
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If your Loan Account Number is: 404PSBFC123456
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Your Payment Account Number will be: ZBFLCT404PSBFC123456
Important Warning: This virtual account format is standard, but it can change. Before sending a large amount:
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Send a small “test” amount (e.g., ₹100).
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Wait for the SMS confirmation from Bajaj (“We received ₹100”).
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Only then send the full amount.
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Internal Link: Managing loan repayments is crucial to avoid penalties. Just like you carefully choose a loan app by comparing features (like in our
https://fiknow.com/money-view-vs-other-loan-apps-review/comparison), you must carefully choose the right payment method to ensure your money reaches the lender on time.
Part 5: Method 4 – The Offline Way (Branch Visit)
If your internet is down, or you are uncomfortable with online payments, you can always go offline.
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Find a Branch: Google “Nearest Bajaj Finserv Branch.”
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Go to the Counter: Go to the “Cash/Service” counter.
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Provide Details: Give them your Loan Account Number and Mobile Number.
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Pay: You can pay via Cheque or Debit Card swipe.
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Note: Many branches have stopped accepting Cash for loan repayments to support digital India. Carrying a Cheque or Card is safer.
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Get Receipt: Get a physical stamped receipt. Keep it safe.
Part 6: Troubleshooting (What if Payment Fails?)
Sometimes, technology fails. You paid, money got cut, but Bajaj says “Not Received.” Don’t panic.
Step 1: Wait 24-48 Hours Most payments update instantly, but sometimes bank servers are slow. Wait for 2 business days.
Step 2: Check the Transaction Status Go to your UPI app or Net Banking. Copy the UTR Number (Unique Transaction Reference) or Transaction ID. This is your proof.
Step 3: Raise a Request (Without Login!) You can raise a complaint even without logging in.
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Go to the Bajaj Finserv website.
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Go to “Reach Us” or “Customer Care.”
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Use the “Click to Call” feature or “Raise a Request” form.
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Provide your Loan Number and the UTR Number. They will track the money and update your account.
Conclusion: No Password? No Problem.
Forgetting your password should not mean paying a late fee. Modern banking is designed to be easy.
Summary of Options:
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Fastest: Google Pay / PhonePe / Paytm (Method 2).
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Official: Bajaj Quick Pay Link (Method 1).
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Large Amount: NEFT with Virtual Account (Method 3).
Our Final Tip: After you pay, save the screenshot. And please, try to reset your password when you have time! It is always good to have full access to your account to check your statements and history.
Pay on time, keep your CIBIL high, and stay stress-free!
Frequently Asked Questions (FAQ) Section
Q1: My EMI date is the 5th. Can I pay on the 4th manually? A: Be careful. If you pay on the 4th manually, the automatic system might still try to cut the money on the 5th. You might get charged twice. It is safer to pay manually only if the auto-debit has already bounced or failed.
Q2: Can I pay with a Credit Card? A: Generally, No. Most lenders (including Bajaj) do not allow loan repayments via Credit Card directly because it is “borrowing money to pay borrowed money.” You usually have to use Debit Card, Net Banking, or UPI.
Q3: Is there a charge for paying online? A: Usually, No. Paying via UPI or the Quick Pay link is free. However, if you pay via a specific payment gateway (like BillDesk using a Debit Card), there might be a very small convenience fee (e.g., ₹10), but it is rare for loan repayments.
Q4: How do I get a receipt if I don’t log in? A: When you pay via “Quick Pay” or UPI, you will see a “Payment Successful” screen with a Transaction ID. Take a screenshot immediately. Also, Bajaj Finserv usually sends an SMS confirmation (“We have received ₹XXX”) within minutes. That SMS is valid proof.
Q5: I paid via Google Pay but it still shows “Overdue” in the app? A: It takes time to update. Third-party apps like Google Pay update instantly on their screen, but the Bajaj system might take 2 to 4 hours (or sometimes 1 working day) to reflect the payment in your actual loan account. Don’t worry if it doesn’t change instantly.
External Links (For Your Own Research)
We want you to be 100% informed. Here are the official links.
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Bajaj Finserv Quick Pay (Official Link): The direct page to pay without login.
(https://www.bajajfinserv.in/bajaj-payment-online) -
Bajaj Finserv Branch Locator: Find the nearest branch if you need offline help.
(https://www.bajajfinserv.in/locate-us) -
Google Pay Help – Bill Payments: Learn how to link and pay loan accounts on GPay.
(https://support.google.com/pay/india/answer/9668352?hl=en) -
RBI – NEFT/RTGS FAQ: Understand how bank transfers work safely.
(https://m.rbi.org.in/Scripts/FAQView.aspx?Id=60)
Amit Sharma is a financial content expert with over 3 years of experience in the banking and lending sector. He specializes in simplifying personal loan eligibility, credit scores, and surrogate loan processes for everyday Indians.